maybe it was divine intervention. 4G connections are limited to 12Mbps down and 1Mbps up, and the modem cost is prorated at $7 per month over 36 months. From home internet to mobile broadband, Optus has got your internet connectivity covered - whether you're on the move or at home. Sometimes dsl light isn’t on or flashing either, I have nbn and had trouble with the wall socket and cable when installed so I’ll check this out.. the modem could be on its way out too. I have lost hours of income generating time with this issue. View your usage, get billing support and much more with the My Optus app, download it, Wifi is connected, no internet connection, Re: Wifi is connected, no internet connection. A safety company attended my home yesterday and tested safety on the electrics which meant turning off the power for a couple of mins, now my internent wont work. Second problem I found was after a call to service with a 30 minute wait (that confirmed the neighbourhood service was ok) I was told I would have to buy a new router.... WHAT? Alternatively, connecting your iPhone or iPad to a computer with iTunes installed (and internet access) will update your APN settings automatically. Have rebooted all devices including NBN, Modem, Fetch TV etc. Now, being told I have to purchase a new modem (that was part of the package) after my neighbor did not have to is not leaving me with a warm, fuzzy feeling. Third, The router has started limiting its hardwire connections to just one device. Establish a wireless connection to the internet. Please help. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. He once told me he had trouble with his router and Optus was right out there and replacing it, FREE. Yes the main modem/router provides me the wireless wifi for the main house with the camera & Orbi connected. Optus Apn settings – Step by Step Setting. I doubt this is the issue, but just saying it anyways. If you have a new modem and you cancel within Shop today. Our First problem was anything hardwire connected would loose internet connection. From my neighbor's raving about Optus, I thought we were going to get SERVICE. The modem in your home controls how many devices can be connected to the internet, and plugs directly into your home’s internet … Singtel Optus has started selling a service it calls Optus 5G home Internet – and, believe me, it is a real NBN killer. Strange.... whenever there is a hardwire connection problem, the WIFI keeps going. Hi had all my devices forget the network and then reconnect with the password. My income generating requires three devices connected. Follow these easy instructions. If you have either of these services and have a spare telephone cable, can you replace the existing one and see if DSL LED stays on or check the firmness of the existing connection at the wall socket - the terminations inside the socket may also need inspection. Enjoy a convenient internet connection either at home or on-the-go with our data-packed flexible 4G home internet plans. Below we will consider various optus internet plans for every taste and for various purposes. 4G Home Internet Modems like the 4G Huawei B818 are available at Optus. If the Internet is not working on all the devices connected to the network, then chances are there is a problem with your Router/Modem. Set up my modem for internet manually. Ten minutes after the call, the connection sorted itself out. how to find login page IP address and change WiFi password in Optus NBN modem F@ST3864ACQuestions about other routers, WiFi or computers ? With Optus, you get both. Enjoy 4G Home Internet on the Optus network. You don’t need to choose between a great network and great value. still nothing will connect to the internet. Can you connect to the Internet via a LAN cable connected to a PC or is it just not connecting when you use Wi-Fi? nbn (National Broadband Network) is rolling out across Australia. You can test your internet speed in the My Optus app or using a third party test such as this online speed test. It may assist you with Optus if you have information from the Command Line Console screens using [ifconfig (if Apple)] or [ipconfig/all(if Windows)] to confirm the wireless device has an IP address, is using the Modem as the DNS Gateway for connection to the Internet and also in the same screen, [ping google.com] for any connection information. No phone line or technician required. Free Shipping included. Sometimes it would reconnect all by itself, sometimes a router reboot would work. 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