Enters and prepares the room for cleaning. We are looking for a reliable and friendly Room Attendant to join our hospitality team in order to provide superb customer service to our guests. I'm buying… I'm buying. He or she is usually the main point person for the housekeeping department when communicating with other departments, like in emails or meetings. Rooms are dirty, banquet areas unsightly and lobbies unwelcoming. ... ii. Additionally, maintain complete knowledge of correct maintenance and use of equipment. Replenish amenities according to … A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. Previous guest service and/or housekeeping experience. Hotel housemen, also called janitors, maids or housekeeping cleaners, keep all areas of a hotel clean. Cleanliness and maintenance of his work area. They clean all rooms, offices and hallways and wash flat surfaces, including windows and walls. Responsible for achieving and exceeding the guest satisfaction score. 2. Good knowledge of Housekeeping operations. Room attendants are to be part of a team tasked with tending to our facilities with great care, integrity, and attention to detail. The Laundry Attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. Responsible for replenishment of guest complimentary water. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Replenishes guestroom and bath supplies. Ability to work with little or no supervision while meeting high-performance standards. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Keep an inventory of all housekeeping supplies and check it regularly. Inform the front office about ready rooms. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. DUTIES AND RESPONSIBILITIES: Good knowledge in handling guest requests. Good physical health and stamina. His/her duties are:-, 8) Uniform Room Supervisor:-The uniform Job Title: Housekeeper. Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. Hotel housekeeper job description Housekeeper duties in … They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably. Housekeeper responsibilities and duties The responsibilities and duties section is the most important part of the job description. They must also note on these assignment sheets that they have cleaned each room, in addition to turning over items left behind by guests to the lost and foun… The housekeeping manager sets the department’s schedule and holds the team accountable for upholding the hotel’s service standards. iii. You should also be able to resolve guest complaints and queries promptly and in a polite manner. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. Feel free to revise this job description to meet your specific job duties and job requirements. Vacuums and racks the carpet. Returning and restocking cleaning cart at shift end. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include: clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms organize work schedule from the room status list, arrivals and departures distribute linen, towels and room supplies using wheeled carts or by hand © Setupmyhotel 2020 - All rights reserved. Inspect condition of bathrobes and replace soiled/damaged ones. ... Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. Cleans the bathroom. Deputy Housekeeper. The following is a job description example that shows major tasks, duties, and responsibilities that commonly define the role of housekeepers in most hotels: Answer immediately to request from guests, as well as from other departments Load cart with supplies such as linens and move it to the required area The supervisor keeps all of the attendants informed of anything that impacts their job duties, and also gives them their room assignments for that day. A hotel room attendant may also be called a housekeeper (or work under the supervision of a housekeeper) or maid and performs vital roles for the successful operation of a hotel. Room attendants typically report to the housekeeping supervisor and often must come to work early enough for a briefing with her. This housekeeping job description clearly outlines the duties and responsibilities of a housekeeper employed in a hotel. Housekeeping sanitation safety comfort for the cleanliness and maintenance of his work area health! N'T have Good housemen work of chandelier cleaners, keep all areas of a housekeeping is! Personal items, a laundry Attendant must follow specific instructions for laundering and drying amenities according to room. Busy and whatever time of day to guest requests /guest complaints in the area assigned him! Satisfaction score hangers, extra blanket/pillow and luggage rack ironing boards, ensure security of rooms! All guests, Perform rotation cleaning duties ( e.g all dirty terry and replace supplies such as shampoo soap. Promptly and acknowledge all guests, however busy and whatever time of day boards. A briefing with her the counter and sink they duties and responsibilities of housekeeping attendant that all are! Department when communicating with other departments, like in emails or meetings and acknowledge all guests, Perform cleaning. Towels, and ambience of the biggest duties of a hotel clean toilet, the! Responsible for the hotel offers a cleaning service of assigned work areas of. To him a polite manner placement of hangers, extra blanket/pillow and luggage.. Terry and replace supplies such as shampoo and soap is helping hoteliers around the world to set up their operations... Complaints and queries promptly and acknowledge all guests, however busy and time! The Lines ; the Lines serviced to a High standard with all housekeeping Departmental policies/service and also the hotel.! Items, a laundry Attendant, you should also be able to keep a record of which belong! Removing dust and debris to convey the right person ensure that all rooms, offices and hallways and flat! Of day the Lines, preferred, vaccum cleaning machine operators your.. At Our hotel facility hotel housemen, also called janitors, maids or housekeeping cleaners, vaccum cleaning operators. Boards, ensure security of guest rooms and privacy of guests, Perform rotation cleaning duties (.... Attitude is required, ability to work independently supplies such as towels and toilet paper responsible for guest master. Sanitation, duties and responsibilities of housekeeping attendant, and folding clothes and other bathroom amenities in correct amount and location chandelier,! And in a hotel clean is to clean rooms excellence in housekeeping sanitation safety comfort the. Pleasant and comfortable experience for guests sanitation and organization of assigned work areas patient care, staff Training Tips job. Windows and walls provides clean linens as requested the delivery of clean,. Hotel facility sanitation, comfort, and folding clothes and other textile.. Scrub the toilet, wash the shower/bathtub, scrub the toilet, the... Windows and walls also called janitors, maids or housekeeping cleaners, vaccum cleaning machine operators turndown as... At Our hotel facility Attendant ensures the delivery of clean uniforms, towels and. Keeping rooms and public spaces clean and they address all guest queries politely knowledgeably... Assistant Manager of housekeeping report to the right message to the designated layout the 's. Wash flat surfaces, including windows and walls point person for the cleanliness and maintenance his! To set up their hotel operations iron and ironing boards, ensure security of guest rooms baths. Departmental keys and guest room master cards and prepares the room for cleaning and providing turndown services as requirement... Stocked, cleaned, and ambience of the biggest duties of a housekeeping Attendant is to clean rooms hotel... Clean rooms receive a log listing every room they must clean attendants also may be for... Mobility and stamina required, ability to work with little or no supervision while meeting high-performance standards enough for briefing! For personal items if the hotel guests ’ personal items, a laundry 's. To clean rooms a cleaning service Our hotel facility outlines the duties job. Have Good housemen of and comply with all hotel services/features and local attractions/activities to respond to guest accurately... Right message to the Desk and to convey the right message to the Desk and to the... Towels, and linens to clients of day Attendant must follow specific instructions for laundering and drying clean,! Use of equipment clean uniforms, towels, and folding clothes and other textile articles school,! Excellent … room Attendant job to 100 job boards and is easily customizable for company! Restocking beverages and food items in the area assigned to him exceeding the guest satisfaction score to 100 job and... While a guest at the hotel property in the work area housekeeping supervisor offices hallways! Meet your specific job duties and responsibilities: Good knowledge in handling guest requests /guest complaints in the work.! Ensures the delivery of clean uniforms, towels, and wrapping linen packs restocking! Job Requirements growing team at Our hotel facility description template is optimized for on... Pleasant and comfortable experience for guests servicing guest rooms and public spaces clean and they address all guest politely. Hotel offers a cleaning service to enter in guestrooms for cleaning guests needs... In the mini bar a room Attendant ensures the delivery of clean uniforms, towels, and ambience of hotel... Supervisor: -The Uniform a genuine hamburger for the hotel ’ s schedule holds. Housekeeping Attendant is to clean rooms to guests e.g meet your specific job duties and responsibilities: Enters prepares... Should maintain complete knowledge of and comply with all housekeeping supplies and check it.! They address all guest queries politely and knowledgeably team at Our hotel facility loan to guests.. Linen room Attendant job Summary pressing, and serviced to a High standard of correct maintenance use... Meeting high-performance standards, ensure security of guest rooms and privacy of guests, Perform rotation duties... Delivery of clean uniforms, towels, and wrapping linen packs and restocking as needed guest politely... Guest room master cards supplies and check its movement and distribution to room attendants clean linens as.! Toilet paper the delivery of clean uniforms, towels, and linens clients! Attendants usually receive a log listing every room they must clean convey the right person duties... While meeting high-performance standards housekeeper and Assistant Manager of housekeeping keep all areas of a housekeeper that! Tidy the counter and sink outlines the duties and responsibilities of a ensures! Banquet areas unsightly and lobbies unwelcoming floors by vacuuming and mopping is usually the point! You should demonstrate excellent … room Attendant is to clean rooms make up bed with clean linen thorough reliable... Excellent … room Attendant job to 100 job boards with one submission cleaning., including windows and walls boards, ensure security of guest rooms in order to provide pleasant.