Enters and prepares the room for cleaning. We are looking for a reliable and friendly Room Attendant to join our hospitality team in order to provide superb customer service to our guests. I'm buying… I'm buying. He or she is usually the main point person for the housekeeping department when communicating with other departments, like in emails or meetings. Rooms are dirty, banquet areas unsightly and lobbies unwelcoming. ... ii. Additionally, maintain complete knowledge of correct maintenance and use of equipment. Replenish amenities according to … A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. Previous guest service and/or housekeeping experience. Hotel housemen, also called janitors, maids or housekeeping cleaners, keep all areas of a hotel clean. Cleanliness and maintenance of his work area. They clean all rooms, offices and hallways and wash flat surfaces, including windows and walls. Responsible for achieving and exceeding the guest satisfaction score. 2. Good knowledge of Housekeeping operations. Room attendants are to be part of a team tasked with tending to our facilities with great care, integrity, and attention to detail. The Laundry Attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. Responsible for replenishment of guest complimentary water. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Replenishes guestroom and bath supplies. Ability to work with little or no supervision while meeting high-performance standards. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Keep an inventory of all housekeeping supplies and check it regularly. Inform the front office about ready rooms. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. DUTIES AND RESPONSIBILITIES: Good knowledge in handling guest requests. Good physical health and stamina. His/her duties are:-, 8) Uniform Room Supervisor:-The uniform Job Title: Housekeeper. Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. Hotel housekeeper job description Housekeeper duties in … They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably. Housekeeper responsibilities and duties The responsibilities and duties section is the most important part of the job description. They must also note on these assignment sheets that they have cleaned each room, in addition to turning over items left behind by guests to the lost and foun… The housekeeping manager sets the department’s schedule and holds the team accountable for upholding the hotel’s service standards. iii. You should also be able to resolve guest complaints and queries promptly and in a polite manner. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. Feel free to revise this job description to meet your specific job duties and job requirements. Vacuums and racks the carpet. Returning and restocking cleaning cart at shift end. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include: clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms organize work schedule from the room status list, arrivals and departures distribute linen, towels and room supplies using wheeled carts or by hand © Setupmyhotel 2020 - All rights reserved. Inspect condition of bathrobes and replace soiled/damaged ones. ... Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. Cleans the bathroom. Deputy Housekeeper. The following is a job description example that shows major tasks, duties, and responsibilities that commonly define the role of housekeepers in most hotels: Answer immediately to request from guests, as well as from other departments Load cart with supplies such as linens and move it to the required area The supervisor keeps all of the attendants informed of anything that impacts their job duties, and also gives them their room assignments for that day. A hotel room attendant may also be called a housekeeper (or work under the supervision of a housekeeper) or maid and performs vital roles for the successful operation of a hotel. Room attendants typically report to the housekeeping supervisor and often must come to work early enough for a briefing with her. This housekeeping job description clearly outlines the duties and responsibilities of a housekeeper employed in a hotel. Housekeeping sanitation safety comfort for the cleanliness and maintenance of his work area health! 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